Hello! We thought you might like to find out a bit more about Croyland Car Megastore, its environment and our fantastic team. Quite a few of our employees have worked here for many years, so who better to tell you than the team themselves?
Introducing a selection of the Croyland team from all corners of our business...
After applying for a trainee sales position with Croyland three times, I was eventually given the opportunity to work here - and I haven't looked back since. That was 14 (ahem!) years ago now and through sheer hard work and determination I worked my way through the ranks and have been General Manager for the past 5 or 6 years. It's been fascinating to be able to see how the different car trends have changed over the years and how the market has evolved. Croyland is also a great place to work. Our experienced staff are hard-working, friendly, and knowledgeable; many of whom have been on the journey with me and have been here for as long as me, if not longer! I still get a buzz out of giving our customers what I call 'the glow' when they leave after experiencing good service and are happy with their purchase. We pride ourselves on giving the same level of service to all our customers, whether they spend £6,000 or £20,000; everyone is equal.
This was my first job after college and since I've been here I have achieved my level four accountancy qualification, which means I am now a fully-fledged member of the AAT (the professional body for accountancy technicians). Croyland has been extremely supportive of my continued professional development. Academically, I have to keep up to date with the latest advancements in accounting, technology, and legislation as part of my AAT membership, but it has also been invaluable to get great on-the-job training and support from my colleagues.
When I joined Croyland two years ago, I can honestly say that I felt I fitted in straight away. It's a pleasure to come into work every day - the team I work with all help each other out and it's especially nice because we're all girls! I studied criminology at university so working at Croyland is a bit different to that, but nevertheless I embraced the challenge and really enjoy being part of the team and doing my bit in ensuring the smooth running of the business administration.
I have been working here at Croyland for 25 years, starting in 1999, so you could say I am one of the original staff! I've witnessed first-hand the growth and investments the company has made in its business and people over the years. I can honestly say I love my job - I'm passionate about account work, banking, and all things finance. But aside from that, Croyland is a great place to come to everyday - it must be, I've been doing it for 25 years! All my work colleagues are lovely and really friendly, we work hard and enjoy our days. Croyland is like an extended family to me and I can't imagine doing anything else!
I began working at Croyland as a car valeter about 17 years ago and I've been responsible for the quality control of vehicles for the past 10 years. I work with some fantastic people and have made some great friendships over the years - the business has a real 'family feel' about it. Everyone always pulls together as a team and I love getting the cars up to our Croyland gold standard of quality on a daily basis.
I started working at Croyland, assisting on vehicle preparation 14 years ago. Over the years I've progressed up the ladder and am now responsible for the day-to-day running of the bodyshop, managing a small team of three. Cars are my passion, I am skilled in body work, and when I'm not working on cars, here, I'm always tinkering with them at home, where more often than not I have a classic car restoration on the go. I get a great sense of achievement in producing high quality cars and I am proud of every vehicle that we put out. Over the years I have gained new skills in adapting and learning how to work on the new and ever-changing styles of vehicles, I love coming into work every day - what more could a person ask for?
New Customer Service Executive
Working at Croyland is a new challenge for me, it’s great and something very different. I help with all the handovers, calling customers to make sure they’re OK to collect their vehicle and ensure they bring all their documentation with them. I’m here to greet them when they come in and am a familiar face. I also do the after sales calls as well.
I enjoy all the face-to-face interaction with customers, meeting people and being hands on. It’s nice to see customer’s faces when they drive away happy with their vehicle.
In the long-term I’d like to be able to be more involved in different departments. Everyone has been so friendly and welcoming at Croyland – everybody is so lovely.
After experiencing a successful career in accountancy, I decided I needed a change of pace and started working at Croyland, 9 or 10 years ago and have never looked back. Our team has won awards for providing a gold standard of service, which I am extremely proud of. There's always something to do that keeps me busy to ensure the smooth running of the shop and to keep it in order, as it's often quite busy and used by a lot of people. I consider myself very fortunate to be able to say that I love my job. I get great satisfaction from in, I work with some lovely people and am always meeting new and interesting customers.