Privacy Statement:



Due to the new General Data Protection Regulations effective May 2018, we now need to have your explicit consent before we contact you.

At Croyland Motors LTD we take your data privacy very seriously and have created a Data Privacy Statement that details how we use, store and share your data.



What information we collect from you and why:

We collect personal data from our customers in order to process your order. We do not use this data for any reason(s) other than those listed below.

When you make an enquiry online or in our showroom, we will need to take a selection of customer details from you to enable us to process your order.

We may collect, store and use the following kinds of personal information:

• Full Name
• Address
• Telephone Number
• Email Address
• Date of Birth
• Driving Licence information
• Any details of accidents in the last three years
• Time at your current address
• Previous addresses (if different within five years)
• Marital Status
• Employment History
• Bank Details for the Direct Debit

This information will help us to invoice and register your vehicle and any products you may purchase prior to your collection.

Prior to a test drive of one of our vehicles, we will also need the following information for insurance purposes:

If you are applying for finance through one of our financial lenders, we will need to collect:

The finance companies need to collect this information to enable them to undertake credit checks for any finance products.

What we do with your information:

We use the personal data we collect from you to manage your order, contact you throughout the process and to make you aware of any offers we feel may be of benefit to you.

We will have to disclose your personal information to the third parties that are pertinent to your purchase. For example, if you are obtaining finance through one of our lenders, we will need to pass your information through for them to process. Another example would be the registration of any products that you purchase with your vehicle. We will need to use your information to register them online.



Who we may share your information with:

While it is not our policy to disclose information to third parties unless clearly stated at the point of collection and with documented consent, there may be circumstances when we are legally obliged to do so, for example:

• When we are required to do so by law
• In relation to any legal proceeding, either on-going or prospective
• With the intention of exercising, establishing or defending our legal rights (including providing information to other party(s) in relation of the prevention of fraud for example)

We may disclose your personal information to any of our staff where it would be reasonable to do so (if consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing).

We may disclose your personal information to any member of our group of companies where it would be reasonable to do so (if consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing).

Except as provided in this policy, we will not provide your personal information to any other third parties.



How you can access the information we hold about you:

You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request. Upon receipt of such a request we will, after confirming your identity, provide all of the relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.

We may withhold personal information that you request to the extent permitted by law.

If you instruct us to no longer process your personal data, we will do so as quickly as possible.

If you instruct us to destroy any/all of your personal data we may hold, we will do so as quickly as possible.

If you instruct us to cease all processing for marketing purposes, we will do so as quickly as possible.





Linked Sites:

Some links provided in this Site may lead to sites furnished by independent site owners. If you use these links, you leave this Site. The information presented therein is the sole responsibility of those site owners Croyland Motors Limited trading as Croyland Car Megastore have no control or responsibility for the content of independent sites and provides these links to its visitors for their convenience. If you decide to access any of the third party sites from this Site, you do so entirely at your own risk. Please check their policies before you submit any personal data to these websites.

When completing a purchase with Croyland Motors Limited trading as Croyland Car Megastore you should be provided with information describing Croyland Motors Limited trading as Croyland Car Megastore privacy practices and related policies that explain that certain personal information that you provide to the dealer may be shared with Vauxhall or others in accordance with this Statement.



How you can access the information we hold about you:

You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request. Upon receipt of such a request we will, after confirming your identity, provide all of the relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.

We may withhold personal information that you request to the extent permitted by law.

If you instruct us to no longer process your personal data, we will do so as quickly as possible.

If you instruct us to destroy any/all of your personal data we may hold, we will do so as quickly as possible.

If you instruct us to cease all processing for marketing purposes, we will do so as quickly as possible.



How to Manage Your Personal Information / Communications Preferences:

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right at any time by contacting us at Croyland Motors Limited trading as Croyland Car Megastore, NORTHAMPTON ROAD, RUSHDEN, NN106GA.

If you opt out of receiving marketing communications from Croyland Motors Limited trading as Croyland Car Megastore your personal information will not be used for marketing, but may still be used for the other purposes described in this Privacy Statement (such as vehicle support and service information).

If you have subscribed to a particular email newsletter or any other form of communication, you should follow the instructions in the email or contact us to review how we communicate with you.


How we store your information:

We will take all reasonable technical and organisational precautions to prevent the loss, misuse of, or alteration of your personal information. We will store all the personal data you provide on our secure servers. Our servers are secured with a Watchguard Firewall with built in Anti-Virus, Intrusion Protection, Web-Blocker, Data Loss Protection, Botnet Detection, Spam-Blocker and Geo-Location Blocker which are all updated daily.



We are registered as a data controller with the Information Commissioner’s Office and our Registration Number is: Z6298650

Our Data Protection Officer is Mrs Annette Frid.