(1) Where a retailer recommends a finance
product
“We are a
credit broker and not a lender. We can introduce you to a limited number of
lenders and their finance products, we act as their agent for this
introduction. We are not an independent financial advisor; we will provide
details of products available. We may advise you on the products, subject to
your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not
charge you a fee for our services. we will typically receive commission from
whichever lender we introduce you to (either a fixed fee or a fixed percentage
of the amount you borrow).
Lenders may
pay a commission to us for introducing you to them, calculated by reference to
the vehicle model or amount you borrow. Different lenders may pay different
commissions for such introductions; some lenders may also provide preferential
rates to us for the funding of our vehicle stock and also provide financial
support for our training and marketing. But any such amounts they and other
lenders pay us will not affect the amounts you pay under your finance
agreement, all of which are set by the lender concerned. The lender we
introduce you to and available rates will depend upon a number of factors
including, the vehicle, your personal circumstances and the likelihood of a
lender to accept an application based on information provided."
(2) Where a franchised retailer has an
arrangement with a captive lender/manufacturer
“We can
introduce you to a selected panel of lenders, which includes [captive lender].
An introduction to a lender does not amount to independent financial advice.
Unless we
consider it to be inappropriate given your personal circumstances, our approach
is to introduce you first to [captive lender], who are usually able to offer
the best available package for you, taking into account interest rates,
residual valuations (where applicable) and other contributions. If they are
unable to make you an offer of finance, we then seek to introduce you to other
lenders on our panel. The lender we introduce you to and available rates will
depend upon a number of factors including: the vehicle, your personal
circumstances and the likelihood of a lender to accept an application based on
information provided.
Lenders may
pay a commission to us for introducing you to them, calculated by reference to
the vehicle model or amount you borrow. Different lenders may pay different
commissions for such introductions; some lenders may also provide preferential
rates to us for the funding of our vehicle stock and also provide financial
support for our training and marketing. But any such amounts they and other
lenders pay us will not affect the amounts you pay under your finance
agreement, all of which are set by the lender concerned.”
(3) Where a franchised retailer has an
arrangement with a captive lender/manufacturer but
may place
certain pre-defined business e.g. used vehicles with an independent
“We can
introduce you to a selected panel of lenders. An introduction to a lender does
not amount to independent financial advice.
Unless we
consider it to be inappropriate given your personal circumstances, for certain
vehicles e.g. New, our approach is to introduce you first to [captive lender],
who are usually able to offer the best available package for you, taking into
account interest rates, residual valuations (where applicable) and other
contributions. If they are unable to make you an offer of finance, or the
vehicle is not one that we would normally place with them we will introduce you
to other lenders on our panel. The lender we introduce you to and available
rates will depend upon a number of factors including: the vehicle, your
personal circumstances and the likelihood of a lender to accept an application
based on information provided.
Lenders may pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned.”